Frequently Asked Questions (FAQ)
Shipping & Delivery
How long will shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. If you opted for expedited shipping at checkout, your order will usually arrive within 1 to 3 business days.
Note: You will receive a tracking link via email as soon as your package leaves our warehouse so you can monitor its progress in real time.
Why was part of my order shipped separately?
Don’t worry, your remaining items are on the way! We occasionally ship items separately for a few reasons:
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Multiple Warehouses: Your items may be fulfillment-ready in different inventory locations.
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Size & Weight Restrictions: Oversized or heavy items require independent packaging.
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Availability: To get your products to you as fast as possible, we ship what is ready immediately rather than holding up your entire order.
You can use your original tracking link to see the status of each individual package in your shipment.
Returns & Support
How do I return a product?
We want you to love your purchase! If you need to make a return, we accept items in their original, unused condition within 30 days of delivery.
Here is how to start a return:
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Go to our Returns Center [Insert Link] and enter your order number and zip code.
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Select the items you wish to return and the reason for the return.
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Print the prepaid shipping label provided and securely pack your items.
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Drop the package off at any authorized shipping location.
Refunds are typically processed within 5 to 7 business days after we receive your return.
How can I contact you?
We are always here to help! You can reach our customer support team through the following channels:
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Email: Kylescometshop.com/contact (We respond to all inquiries within 24 hours).
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Contact Form: Fill out the form on our [Contact Us Page] and we will get right back to you.